How ClinicLine Works

A structured, privacy-aware model combining expert administrative professionals and intelligent AI-assisted tools to reduce administrative burden, improve workflow continuity, and support operational efficiency across Canadian clinics.

First, what is ClinicLine?

ClinicLine provides virtual medical assistants.

Our service offers a team of professionals who operate remotely to handle the daily administrative tasks of your clinic. This can include everything from managing calls and scheduling appointments to handling faxes and billing.

ClinicLine is more than just a staffing solution; it's also:

  • A team of experts with extensive experience in FHO/FHT models in Ontario.
  • A scalable service with full-time, part-time, and hourly options.
  • A reliable solution with ongoing supervision and a dedicated back-up VMA for sick days.
  • A partner in PHIPA compliance that ensures industry-leading security for your clinic's data.

These features are what make up the ClinicLine platform. It's also what makes us a trusted partner for clinics across Canada.

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Your Guide to
Getting Started

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PHASE 1

Free Consultation & Clinic
Matching

Schedule a free consultation to evaluate your clinic's workflows and needs. ClinicLine streamlines your processes and finds candidates that fit your criteria.

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PHASE 2

Hiring, Training &
Onboarding

ClinicLine manages hiring, contracts, training, EMR access, and clinic-specific onboarding to ensure a smooth transition.

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PHASE 3

Ongoing Support &
Optimization

We provide ongoing supervision, performance reviews, and continuous improvement to ensure long-term success.

Got 15 minutes? Let's talk

Benefits of ClinicLine

Fully Trained Virtual Medical Assistants

Fully Trained VirtualMedical Assistants

  • Certified medical administrative professionals
  • Experience with Ontario FHO and FHT models
  • Familiar with Canadian EMRs and clinic workflows

Customized for  Each Clinic

Customized for
Each Clinic

  • Tailored to your clinic’s workflow
  • No long-term contracts
  • Hourly, part-time, and full-time options

Reliable, Ongoing  Coverage

Reliable, Ongoing Coverage

  • Dedicated supervision for virtual staff
  • Backup coverage for sick days and time off
  • No disruption to clinic operations

PHIPA-Compliant  & Secure

PHIPA-Compliant
& Secure

  • PHIPA-compliant systems and processes
  • Industry-leading security technology
  • Strong protection for patient health information

Get The ClinicLine Advantage

Choose ClinicLine for a seamless extension of your team, built on a foundation of Canadian expertise and unwavering reliability.