How ClinicLine Works

We provide virtual medical assistants who handle day-to-day administrative tasks, so you can spend less time on paperwork and more time with patients.

You might be researching how to streamline your clinic's operations, reduce administrative burden, or considering a new staffing solution. We'll shed some light on how ClinicLine works so you can see if we're a good fit for you.

First, what is ClinicLine?

ClinicLine provides virtual medical assistants.

Our service offers a team of professionals who operate remotely to handle the daily administrative tasks of your clinic. This can include everything from managing calls and scheduling appointments to handling faxes and billing.

ClinicLine is more than just a staffing solution; it's also:

  • A team of experts with extensive experience in FHO/FHT models in Ontario.

  • A scalable service with full-time, part-time, and hourly options.

  • A reliable solution with ongoing supervision and a dedicated back-up VMA for sick days.

  • A partner in PHIPA compliance that ensures industry-leading security for your clinic's data.

These features are what make up the ClinicLine platform. It's also what makes us a trusted partner for clinics across Canada.

How to Get Started

Benefits of ClinicLine

You can trust our professional virtual medical assistants to:

  • Manage all inbound/ outbound calls.

  • Schedule appointments and referrals.

  • Preventative care follow-ups/ referral booking.

  • Update patient demographics and charts.

  • Manage fax admin, digital filing and annotation.

  • Provide uninsured billing processing and follow-ups.

  • Document all training and operation procedures for clinics. 

Who Can Use ClinicLine?

We currently support the following specialists:  

  • Medical (physicians: family medicine and specialists/hospitalists)

  • Nurse practitioners

  • Naturopaths

  • Psychotherapists

  • Wellness clinics (longevity, medical spa, cosmetics)

In the future, we look forward to supporting:

  • Dentists

  • Allied Health (chiropractors, physiotherapists, massage therapists, rehab, addiction clinics, etc.)

  • Veterinary

  • Mental health

Get The ClinicLine Advantage

Choose ClinicLine for a seamless extension of your team, built on a foundation of Canadian expertise and unwavering reliability.